Privacy Policy

Last updated: May 8, 2025  ·  Effective upon use of the Platform

This Privacy Policy describes how AryaPremium Store ("we", "us", or "our"), operating at aryapremium.store, collects, uses, stores, and protects your personal information. By using our Platform, you consent to the data practices described in this Policy.

1. Information We Collect

We collect the following categories of personal information:

• Identity Information: Name and any identifier you provide during purchase or account creation.
• Contact Information: Email address provided during checkout or when contacting support.
• Payment Information: Transaction IDs, payment status, and order amounts. We do not store full card numbers, CVVs, or banking credentials — these are handled entirely by our payment processor.
• Usage Data: Pages visited, time on site, browser type, operating system, IP address, and referring URLs, collected automatically through standard web analytics.
• Purchase Records: History of digital subscriptions purchased through the Platform.
• Communication Data: Any messages, queries, or complaints you submit to our support team.

2. How We Use Your Information

We use the information collected to:

• Process and fulfill your digital subscription purchases.
• Verify payments and grant access to purchased content.
• Send transactional communications including order confirmations and delivery details.
• Respond to customer support queries and resolve disputes.
• Improve the functionality, security, and user experience of the Platform.
• Comply with applicable legal obligations and prevent fraud.
• Send service updates or important notices related to your account or purchases (not marketing).

3. Payment Processing

All payment transactions are processed by third-party PCI-DSS compliant payment processors. We do not directly collect, process, or store any credit card, debit card, net banking, or UPI credentials. Your payment information is subject to the privacy policy of the respective payment processor. We receive only transaction confirmations and order identifiers from the payment processor.

4. Data Sharing and Disclosure

We do not sell, rent, trade, or otherwise transfer your personal information to third parties except as described below:

• Payment Processors: To complete transactions, we share necessary order information with our payment processor.
• Technology Service Providers: Vendors providing hosting, analytics, and infrastructure services, bound by strict confidentiality obligations.
• Legal Compliance: When required by law, court order, regulatory authority, or government mandate.
• Business Transfers: In the event of a merger, acquisition, or asset sale, your data may be transferred, subject to equivalent privacy protections.

We will never share your personal data for third-party marketing or advertising purposes without your explicit consent.

5. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Policy, or as required by applicable law. Purchase and transaction records are retained for a minimum of five (5) years in accordance with Indian accounting and tax regulations. Support communications are retained for two (2) years.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include SSL/TLS encryption for all data in transit, access controls, and regular security assessments. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

7. Your Rights

Subject to applicable law, you have the following rights with respect to your personal data:

• Right of Access: Request a copy of personal data we hold about you.
• Right to Rectification: Request correction of inaccurate or incomplete data.
• Right to Erasure: Request deletion of your personal data, subject to legal retention requirements.
• Right to Withdraw Consent: Withdraw consent for processing activities based on consent.
• Right to Raise Grievances: Lodge a complaint with our Grievance Officer.

To exercise any of these rights, contact us at support@aryapremium.store. We will respond within 30 days of receiving your request.

8. Cookies and Tracking

We use essential cookies necessary for the Platform to function correctly. We may also use analytics cookies (such as Google Analytics) to understand how users interact with our Platform. These analytics cookies do not collect personally identifiable information directly. You may disable cookies through your browser settings; however, this may affect Platform functionality.

9. Third-Party Links

Our Platform may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policy of any third-party site you visit.

10. Children's Privacy

Our Platform is not directed at children under 18 years of age. We do not knowingly collect personal information from minors. If we become aware that a person under 18 has provided us with personal data, we will take immediate steps to delete such information.

11. Grievance Officer

In accordance with the Information Technology Act, 2000 and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, any grievances related to data privacy may be directed to our Grievance Officer:

• Email: support@aryapremium.store
• Response Time: Within 48 hours of receipt; resolution within 30 days.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be notified via a prominent notice on the Platform or by email. Your continued use of the Platform after such notice constitutes your acceptance of the updated Policy.

13. Contact Us

For any questions or concerns about this Privacy Policy, please contact us at support@aryapremium.store.