Refund & Cancellation Policy

Last updated: May 8, 2025  ·  Effective immediately

1. Nature of Digital Products

AryaPremium Store exclusively sells digital subscriptions and online content access. Due to the intangible and instantly deliverable nature of digital goods, refunds are subject to specific conditions outlined in this Policy. Once digital content has been accessed or delivered, it cannot be returned in the conventional sense.

2. Eligibility for Refund

A full refund will be issued under the following circumstances:

• The refund request is submitted within 24 hours of the purchase time and date.
• The purchased digital content has not been accessed, streamed, or downloaded.
• The content was not delivered due to a technical failure on our end.
• The customer was charged incorrectly, including duplicate charges for the same order.
• The product delivered does not match the product described at the time of purchase.

3. Non-Refundable Circumstances

Refunds will not be issued in the following circumstances:

• The refund request is made more than 24 hours after the time of purchase.
• The digital content has been accessed, streamed, or downloaded by the customer.
• The customer changes their mind after accessing or receiving the purchased content.
• Incompatibility issues that were clearly disclosed in the product description prior to purchase.
• The customer's account access has been revoked due to a violation of our Terms of Service.
• Partial use of a bundle or multi-item purchase where some items have been accessed.

4. Refund Process

To request a refund, customers must contact our support team within the eligible refund window:

• Email: support@aryapremium.store
• Required Information: Order ID or Transaction ID, registered email address, and reason for refund.
• Response Time: We will respond to all refund requests within 24 business hours.

5. Refund Timelines

Approved refunds are credited to the original payment method within the following timelines:

Payment Method	Expected Refund Time
Credit / Debit Card	5 to 7 business days
UPI	2 to 3 business days
Net Banking	3 to 5 business days
Digital Wallets	1 to 3 business days

These timelines are estimates and may vary based on the policies of the customer's bank or payment provider. AryaPremium Store is not responsible for any delays caused by the customer's financial institution after the refund has been initiated from our end.

6. Cancellation Policy

AryaPremium Store offers one-time payment digital products with lifetime validity — not recurring subscriptions. Accordingly, there is no automatic recurring charge or subscription cancellation mechanism. Each purchase is an independent one-time transaction.

If you wish to cancel a pending order before access is granted, please contact us immediately at support@aryapremium.store with your Order ID. Cancellations are only possible before digital content access has been delivered.

7. Partial Refunds

In cases involving bundle purchases where only certain items are disputed, we may at our sole discretion offer a partial refund calculated on a pro-rata basis according to the individual value of the specific items in question. Partial refunds are evaluated on a case-by-case basis.

8. Dispute Resolution

If you are dissatisfied with a refund decision, you may escalate the matter by contacting our Grievance Officer at support@aryapremium.store. We are committed to resolving all disputes in a fair and timely manner, typically within 48 to 72 hours of escalation.

9. Contact

For all refund and cancellation-related queries: support@aryapremium.store